You’re really starting to annoy my readers. I’ve said this before, and I’ll say it again. You’ve been posting longer and longer comments on a couple of posts, and they’re tired of it, and I’m tired of it. If you really want to go this route, then here we go.
You say you could handle our job. You say you’d verify every single dish before it went to the table. I guarantee you that you’d not last a day if you tried to verify every single dish because you wouldn’t have time to stay in the kitchen all night doing just that! You can’t say something like that knowing full well that you could not and would not back it up if you had the chance.
You say that we should not knock out all three tables if we get triple sat. Well why not? Let’s say that you got sat third. We go to table #1, take drink order. Go ring in drinks for bar, make soft drinks. Wait on bar drinks for 2 minutes. Return to table #1. Take table #1’s order. They have a long drawn out order, lots of modifiers, takes about 6 minutes. Return to computer, ring in order and appetizers.
Let’s go to table #2 now. Table #2 orders drinks, all from the bar. Bartender is backed up, but we ring in said drinks anyway, instead of waiting a minute. We stand there and wait, because by your definition, in the name of FAIRNESS, we should not go to table #3 until we are done taking care of table #2. 7 minutes go by, and we finally take out table #2’s drinks. Table #2 has an easy order. We input order, and finally make it to your table.
You’re pissed off by now because it’s been AT LEAST 17 minutes since you’ve sat down. You still have no drinks. However, if we’d greeted and taken drink orders from all three tables at once, then drinks could have been delivered within about 7 minutes total. Food orders might take a bit longer due to table #1’s modifiers, but if we put them all in at one time, then at least all the food is in, and all three tables have been taken care of.
Something else you’re not seeming to understand is that cooks on a line do not always send out what is made quickest, they in most restaurants, have to go ticket by ticket. Just because someone else ordered something after you, even if it’s a salad versus a steak, it doesn’t mean the salad will come out first. I’ve seen plenty of tables food all come out at once, that’s what happens when you have competent cooks and servers who work together. You’d know nothing about that, working at the Krispy Kreme.
You’re also basing your tip on how your food came, regardless of whether your server rang it in correctly but was not the person who ran it. How can you make someones tip suffer, if they rang your food in correctly but the food runner didn’t double check the ticket.
There is NO equating a drive thru window with a real serving job, and there is NO equating a donut counter with a real serving job. We work harder than any Krispy Kreme clerk will ever work, even on a Sunday morning church rush.
Next comment blast, between you and Jimmy James.
Let’s start with the change issue. On a busy Saturday night shift, most servers are going to round up or round down to the nearest dollar with the change, because we plain and simple are NOT going to piss off all of our tables AND the bartender because we have to get change for that dollar, in dimes nickels and pennies! So you lost a couple of cents, stop your whining about it! Next week, you may gain some change. If we have it, don’t get me wrong, we’ll usually pull it out, but I’m not risking my other three tables getting pissed off at me when they need refills and I’m too busy trying to get a few fucking pennies just so that you don’t feel you were wronged! FEEL WRONGED AND GO AWAY!
The bottom line is, the change issue has nothing to do with a server assuming he or she is getting a tip. It has to do with proper guest service in an adult society. It’s not the Cracker Barrel where you get your change from the register, and we’re not going to worry about a little change. Most of the time, yes, we may be short on our own money a dollar or two, but you’re whining about MAYBE a 3rd of a dollar.
Your refill complaints floor me, and have floored the numerous guests that I’ve asked opinions of at my job. You see, I take the time to talk to my guests, as a real server should. I’ve had maybe 10-12 guests in the 11 years that I’ve been serving who wanted to change their soft drink, and it’s never been a problem. They were just happy that I brought a refill in the first place, and having prompt refills have NEVER been a reason to deduct tips.
You complain about people who bring bread or chips and salsa to your table without your asking, about the server “ordering” for you. Those things are done automatically at restaurants (where applicable), regardless of whether you want it or not. The server HAS to do those things, so just stop whining about it!
Most servers you see that actually ask you if you want a refill are the ones who are new and haven’t learned better yet. In the majority, guests wouldn’t like to be disturbed with inane questions, they’d just like to have their refill. You’re an odd exception, Springs, but then again, you’re the expert on all humanity apparently, and all serving as referenced in your 41 steps to being a good waiter or waitress.
In short, stop whining about things you know nothing about. You can’t say you know good guest service in a restaurant unless you work in a real one, and no, the donut shop doesn’t count.
I’ve said this once before also, STOP POSTING THOSE LONG WINDED COMMENTS!! I WILL EDIT THEM IF YOU CONTINUE!!
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October 5th, 2007 at 9:42 am
Springs is basically just a miserable troll with OCD and anger issues.
My favorite is how she acts like “HER TIME” is so precious. Let’s get real. If you go out to eat, freak the fuck out about your server and harass other servers about it over the internet as much as Springs does then I think it’s safe to say you have a shit-ton of time on your hands.
I don’t see why she even bothers to go out anymore. It’s clear that she refuses to have a good time in a restaurant so what’s the point? Fire up your own oven and shut the fuck up. Or better yet, get a job as a server. Since she knows how to be the PERFECT server she should have no problem raking in millions.
October 5th, 2007 at 11:18 am
do you have a way of blocking certain comments? or maybe moderating them? they’re clearly just attempting to get a rise out of you. don’t waste your time on them.
October 5th, 2007 at 4:39 pm
I love your blog, except for the loon who needs her caps lock key taken away. I hope she moves on to annoy another blogger. Just not me.
October 5th, 2007 at 6:49 pm
This is for springs who doesn’t allow comments on her blog.
springs, after reading your replies to the tipping post and your single entry on your blog I have come to he conclusion that you are a jackass.
I am ASSUMING you are a high maintenance bitch or an idiot. I have never heard of anyone having so many bad experiences when dining out; if I were you I’d stay home to eat.
While I do agree with somethings you’ve said on YOUR blog, like bringing proper condiments, extra napkins…most of it is just inane babbling. There are certain things servers are REQUIRED to do as part of their job like bring salsa and chips, water without people asking. As for checking how a plate looks in comparison to the picture, that was a joke right? Next time you order a BigMac tell them it doesn’t look like the picture and see what they say.
Another thing you mentioned, half-filled sides of condiments…also something that the server usually has control over, many places only do half-fills.
I’d love to know where you go out to eat so I could observe you in all your glory. I would then like to have a little chat with your servers who probably cringe every time they see you coming through the door.
October 5th, 2007 at 7:18 pm
Springs is insane. She lives off Social Security disability income, which doesn’t leave a lot of room for tipping.
I’ve been reading the foodie/waiter blogs for a few years now. She’s done this to all of them. You’re only her latest obsession. Honestly, do you think a normal person is going to leave multiple thousand word comments in someone’s blog?
You’re already moderating this. Just hit the delete button and be done with the nut case.
October 5th, 2007 at 7:38 pm
I’m going to start doing just that if the thousand word comments don’t stop, but I’m trying to NOT do that, I don’t like censoring free speech. I’ve already told her to knock it off, and now I’ve made this post. If it continues, I’ll just add her to my spam list, and keep adding her for every e-mail address, website, and IP address she uses. I love comments, just not in the form of essays
October 5th, 2007 at 9:53 pm
Who the hell is this person? Everyone is talking about this fat female w/ OCD on bitterwaitress too. I need a sense of reference!
October 6th, 2007 at 8:15 am
Ribeye
“I love comments, just not in the form of essays”
Your blog is in “ESSAY” form.
“I’ve said this once before also, STOP POSTING THOSE LONG WINDED COMMENTS!! I WILL EDIT THEM IF YOU CONTINUE!!”
Considering I cannot answer your responses completely without you editing them, I will post my link to my responses in my blog. This way, you can read my responses on my blog comments.
You want me to not write an essay, but you can and DO, so I have no choice, but to post my comments on my own blog. There you can read them.
I have responses to EVERYONE on my blog:
https://www.blogger.com/comment.g?blogID=2427972693054652420&postID=68058508028813746
October 6th, 2007 at 9:55 am
Springs has a blog that doesn’t permit comments, yet she leaves essays here and other blogs? That’s so wrong and cowardly.
October 7th, 2007 at 2:07 am
Holy crap. This bitch is totally pathetic. She just likes to type shit & then read it back. She says you write essay blogs so it’s ok for her responses to be the same. HELLO??!! It’s YOUR blogs! They can be as long as you want them to be. Who writes an entire page response for one comment alone & repeats the same thing the ENTIRE time?! She wrote a whole damn page bitching about how full a container was when it was delivered to her!! She’s seriously not normal & if I were you, then I would fear for my safety if she ever came into contact with me. Cause she obviously isn’t playing with a full deck of cards. Everyone else on here knows that & agrees with you because she’s a whack job & you’re RIGHT ABOUT IT ALL!!!!!
October 7th, 2007 at 10:44 am
Mary
“Who writes an entire page response for one comment alone”
To PROVE I am RIGHT and THEY ARE WRONG!
“then I would fear for my safety if she ever came into contact with me.”
Now that is STUPID. I am “NORMAL” person that just wants WHAT I ORDERED. If I order a “SIDE”, WHY is the server too STUPID TO NOTICE THAT IT ISN’T a “SIDE?” If you can tell it’s NOT a FULL SIDE, DON’T BRING IT TO ME. IT’s LIKE DUH! I would make sure my customers would have enough of what they ordered if I was server, because I would CARE about my customers. If someone asks for 2 sides of something, shouldn’t that tell you they want **A LOT** of the stuff? It’s just common sense to bring them what they ordered. I do NOT care if they prefilled them halfways. It’s just like the expo put fries instead of beans on my plate. You just don’t bring out the something that is INCORRECT to the customer. It’s just a bit of COMMON SENSE. I don’t have to be a waitress to understand what to bring out and what not to bring out to a customer.
October 7th, 2007 at 5:20 pm
springs,
The problem is youre not right, just ignorant. Everyone starts out caring about their customers.. after a while though it wears you down, the rudeness and super picky people (I used to work commission at a Dept. store where one memorable day I spent 2 hours with a woman determining which blouse was whiter {same blouse, same lot, same manufacturer, same bloody color}. Honestly mistakes happen, even to the est of us and I noticed you didnt answer me whether you’ve got the nerve to treat other service people the way you treat servers.
October 7th, 2007 at 8:12 pm
Enough already! You aren’t proving that you’re right! You aren’t proving anything except that you are crazy! You so obviously do not get that you will NEVER understand unless you are a server. If I went into work & ran things the way you assume they should be, then I would piss people off, not make money, & probably not be serving anymore. You say that if people were really doing things they shouldn’t like not charging for certain things, then we would be fired. Not true either. Demoted maybe. You don’t seem to get that. At my job, we have STRICT TRAINING PROCEEDURES. As far as the refills go, we are TRAINED to AUTOMATICALLY refill the beverage when it gets HALF WAY DOWN. If I did things your way, that would clearly be not following my training & I could be demoted. Things CANNOT be run the way you assume & want them to be. You don’t get that because you have NO CLUE what it’s like or what you’re talking about. oh yeah, & you have the nerve to say that I’m a mean person???!!! That is the biggest joke I have heard in a while. I guarantee that I am the NICEST & SWEETEST server at my job. & anyone there would back that up. You just think that being proven wrong is mean. Just give it up already.
October 8th, 2007 at 1:31 am
Springs,
Let’s presume you’re absolutely correct in all your statements. Okay, let’s imagine everybody agrees with what you hold true.
That’s not the point.
You can be 1000% right about in everything you say, but with the ATTITUDE you have, nothing you say MATTERS. I’m sorry, but while initially I was seeing things from your point of view, I got worn-out from the aggressive, intense negativity.
It seems to me (and maybe to others) that you get a charge out of the drama, otherwise why would you keep subjecting yourself to the service you frown upon so much?
.. bottom line is that I think you’re just being critical because it gives you a sense of superiority and power.
If you were the PERFECT SERVER, I don’t think I’d be very happy; you’re mean, and you want to put everybody else down (including myself, I expect, once you see this). OH, and there’s not much point posting a long response at me on your page because I won’t bother to read it.
I wish you could take stock of yourself and try to mellow out. I feel sorry for you.
October 8th, 2007 at 6:13 pm
Lets just ignore her, maye she’ll slink back under her rock.
October 9th, 2007 at 6:04 pm
what a lunatic. someone clearly untrained purporting to know everything.
October 19th, 2007 at 8:18 pm
Kim
“.. bottom line is that I think you’re just being critical because it gives you a sense of superiority and power.”
ARE YOU CRAZY? I WOULD MUCH RATHER HAVE GREAT SERVICE INSTEAD OF THOSE MISTAKES! WHO THE HELL WOULD WANT MISTAKES? I WANT “PERFECT SERVICE.” I have had it LOTS of times and I want it ALL THE TIME. WHO THE HELL GOES OUT TO EAT TO HAVE THEIR ORDER WRONG OR WAIT A VERY LONG TIME FOR THINGS? I SURE DON’T KNOW OF ANYONE.
“you’re mean,”
NO, I AM “NICE” that I have even said “THANK YOU” when some servers have forgotten things and *****THEY***** WERE THE ONES THAT WERE “MEAN” BY NOT EVEN HAVING THE COMMON DECENCY TO APOLOGIZE. I AM NOT MEAN, THEY ARE!
May 13th, 2008 at 3:30 am
what a nut. It’s sad that some people have nothing better to do then to pick on people.
I once had a customer throw chili on my preggers employee after she put cheese on it. IT COMES THAT WAY!
I then proceeded to slather the preggers girl in mustard so she wouldnt burn badly, called the cops and didnt notice when another bowl of chili “accidently” fell on him.
Bastard. I imagian Spring is something like that. Mayhap not violent, but with someone so…unhinged you never do know.
July 10th, 2008 at 12:23 pm
that bitch is crazy. for her sake i hope she is never recognised by a server in public, especially if she’s ever mentioned an allergy in her rambling monologues (i’ve only read one all the way through but i couldn’t handle them all). She’d be dead by the entrees, i am SO glad i’m not a server (sorry guys!)