Why do I even bother?
Hell, bad tips, closing, entitlement junkies, ghetto, gratuity, laziness Add commentsI am finally realizing that I’m not allowed to leave my job any earlier than closing time unless I’m working the day shift. It doesn’t matter if I’m scheduled out an hour before close, or even 3-4 hours before close, something happens and I’m stuck.
Last Monday, I was asked to work on my day off because it was St. Patricks Day. I was only asked to work from 4-11. I got to work, and found that the closer had called out. As the most senior cocktail on the shift that night, and the shift leader, it was thrown to me to stay until closing.
Last Tuesday, I was scheduled out at 10 pm. This time, nobody called out, we were just too busy for them to allow me to leave at a reasonable time, and I was still there at closing time finishing up sidework.
Last Wednesday (4 days ago). I have begged and begged to no longer be scheduled in the bowling alley until close on Wednesdays, because it’s our free employee day and our employees tend to trash the place. Not only that, but there’s a ton of them that tend to not tip, or tip shitty. I was not only there till close as scheduled, but I was there for an hour after close, cleaning up after my co-workers.
Tonight (Saturday): I was scheduled to work from 5-12. I get there about 4:30, only to find out that I was technically supposed to be into work at 4 to teach a computer training class. Said class wasn’t put on my schedule, and I didn’t even remember that we had a trainee this week, so I didn’t get bitched at too much about it. My section is full when I finally do come on the clock, so there’s not much for me to do for the first little bit. About 20 after, my first table goes down. It’s a table of 6, a redneck couple and their 4 kids. They left me 3 bucks on a 63 dollar bill, which set the tone for the night. Bad, shitty money all night.
By 10:30, I’ve had it and I’m ready to go. I’m tired, I’m cranky, and I’m not making shit for tips no matter how nice I am to these people. Ghetto trash and Redneck trash always tend to blame the server when the kitchen is running long, just like the table that wasn’t even mine that got smart with me: “Do you have a military discount?”
“No sir, I’m sorry we don’t.” “How bout a ‘I had to wait 50 fuckin minutes for my food’ discount?”
“I can’t answer that sir, as I told you when your order was put in that the kitchen was running about that long. Let me just get a manager.” That’s the last I said to that table, though I felt kind of sorry for the server when he got back from his break, because they stiffed him after getting half off their bill.
About 11:15, I finally get cut off the floor. I had one table that I’d picked up in someone elses section, and one that had sat down in mine. The only thing I’d rung in for the table in my section was a cup of soup. I ask the closer if she’d like to transfer the soup, because I have to be back to work at 11am tomorrow (Sunday) and work a double, and I want to get started on my sidework because I want to leave.
“I don’t want them”
“Come on, please? I have a lot to do before I can leave, and I don’t want to be here all night.”
“Naw, I ain’ takin them.” You fucking bitch. You stupid fucking bitch. Next thing I know, the original two people that were sitting there added 7 more. They made sure to tell me up front that “Day be wit us, but we ain’ on da same check. You betta not put no graturty on da bill neithah.” Yes, they were ghetto trash. Ghetto trash to the extreme, but that’s not why I didn’t want to take them. I wanted to fucking leave. I’ll take anyone, even if I don’t like them.
These mother fuckers end up staying till 10 minutes before we close, and they ran me like a dog for the entire time they sat. I heard the command “Brang me su’mo’ rainch, main,” at least 20 times between the 9 of them. “Why da food takin so long?” 4 minutes after I rang it in, and “Dis ain’ gon’ be enough lemon fah my drank, you gon’ need ta brang su’mo’” with every refill of their water.
The first woman pays out about 12:30. She asks me, “Is I gotta leave yo’ tip on da table?”
“You can, or you can just give it to me now, whatever you’d like to do.” I assume she’s going to leave me at least something.
Once they all pay out, it was 4 separate checks, I realize that not a single one of them left a fucking dime, and now I’m even more pissed off. I haven’t had a chance to get to the back to start sorting/polishing/rolling my silverware, I can’t stock my section because it’s full of living, breathing garbage, and I can’t get to do my sidework because they won’t leave me the fuck alone. The total bill was 98 bucks. If there had been a grat, it would have been 17 and some change.
RagingPartner was sitting at the table in front of the two they were using. I made sure to say loud enough that they could hear, “Why the hell should I be surprised that this ghetto trash didn’t leave a goddamn dime for a tip.” If they did hear me, they didn’t say anything to me or a manager. I’m not sure they would have understood it if they had heard it with how stoned they all were. I swear, even when I used to smoke a quarter of weed a day, I never smelled that strong. I don’t miss being stoned all the time either, no weed since August of 06, no coke or alcohol since May of 06.
RagingPartner decided to take a stand, however, and I didn’t find out about it until after we left at 1:30. He said quite deliberately and loudly to them, “Who the Hell taught you how to tip?” Grandpa, the old guy of the party apparently heard him and was staring at him quite meanly. I don’t care, I hate them all and I want them to be turned on a spit, roasting over a fire so that some cannibals can eat them.
I just hope that Ms. L, the bitch that refused to take the table from me so I could leave, never has the nerve to ask me for a favor, especially if it involves picking up a table. I really love Ms. L to death, but that shit pissed me off, knowing that I had a limited sleep time before work tomorrow. I’m finally calmed down, but I’m not going to be able to sleep for a bit yet, so I’m going to be working a double shift tomorrow on 4-5 hours of sleep. Happy fucking Happy, Joy fucking Joy.
And tomorrow (well today now) is fucking Easter Sunday, which means a bunch of brats coming in with their parents, high on sugar from candy out of dollar store easter baskets. The parents who take the time to make their kids baskets for them won’t bring them to my job, oh no, they’ll stay home or visit family. We’ll get the dregs of society.
Maybe I’ll be able to not kick a kid tomorrow…
Ribeye
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March 23rd, 2008 at 3:41 am
A double tomorrow? That sucks. I’ll be sending lots of good thoughts your way while you’re on your double.
March 23rd, 2008 at 4:37 am
Just curious:
You hate your job. You seem to be a competent waiter. Are there no other Waiter jobs in your city? Your blood pressure must be through the roof. You shouldn’t put yourself through all that. Find another job and “enjoy” going to work.
Just my $.02
March 23rd, 2008 at 5:18 am
I have a similar problem. I am the only woman who doesn’t have children so all the others assume that I have no life and that I should close every shift. I have told the boss that I feel that this is discrimination but he’s the type that just hears you out, nods his head and does nothing. So now I just plan to close every shift and if I get off earlier, it’s a gift. What really bothered me about your post was the fact that on employee free day your co-workers trash the place and don’t tip or tip badly. That is so disrespectful to you and your restaurant. Your GM needs to have a meeting about this. Whenever employees get discounts or freebies they should tip fat and leave the place as they found it. That is usually a company policy. I’m sure that the corporate office would be really angry to hear about this abuse of the servers and their store.
March 23rd, 2008 at 8:37 am
Ribeye,
My advice is upgrade your work environment. Get away from the ghetto/red neck attractants. Bowling and games my god the only way it could be worse is if you had go carts too!!
Personally I would recommend as nice a steak house as you can get to hire you. The menu is simple and it has a defined pace to the dining experience given steak cook times. People willing to spend $25-40 for a piece of meat KNOW how to tip. The good places arent even open for lunch. Lets here it for no DOUBLES!
This means you will have to quickly determine who you can be your Ribeye self and those that prefer silent unobstrusive service. Plus to get good sales numbers you will need to get down the wine list.
I think in the last steakhouse I worked for 18 months I was stiffed one time due to a complete FUBAR on the kitchen side of things.
Yes you will get loads of self entitlement junkies galore but these guys have money to burn. Consider this four top in your place with a 10% tip not sure what your per person average is. Versus a place where $50 per person(lowish for steak) on a four top for $200. If they only tipped 10% you made $20. Thats more than your ghetto table that refused a gratuity.
Just my 2 cents and hang in there on the ghetto Easter by some miracle I didnt get scheduled a double.
March 23rd, 2008 at 8:51 am
I think you’re right. We make our children’s baskets and have a family dinner at home to celebrate. I couldn’t imagine trying to contain children after an easter egg hunt in a restaurant. =X
March 23rd, 2008 at 10:08 am
The longer you work in a job you hate the lower your self esteem becomes.
You are obviously an accomplished server, but the place you work in sounds awful, do yourself a favour, find somewhere else, and as Ray says, start enjoying your job. x
March 23rd, 2008 at 6:26 pm
Haha! Food industry does suck my friend. Oh yea, for all you people who tell someone to change jobs when they work in a restaurant, that is like telling someone to change taxis in the middle of the trip. Takes longer to get where you want, and it was pointless to change. Most restaurants are the exact same, you have your bitches and dicks, bad managers and trashy clientèle no matter where you work.
March 23rd, 2008 at 8:11 pm
Ribeye, you should come down to Texas. We only get old people and hicks where I work, and although they suck most of the time, they are nowhere near as bad as the customers you deal with. And the hicks are usually farm hands who are at least polite.
I honestly don’t know how you put up with these customers and co-workers. You deserve better.
March 24th, 2008 at 9:51 pm
I’m appalled that the staff in your restaurant trashes the place and tips poorly when they come in for employee night. Assuming they get a discount, they should tip you on what the bill would have been! I worked for Red Lobster (where I learned all about the dining “etiquette” of ghetto trash), and the only staff that left poor tips after receiving discounts were usually hosts/hostesses (i.e. teenagers), and non-English speaking BOH guys. Ribeye, I don’t know how you do it. I only lasted about 8 months, and RL closes at 10 pm most nights.
Though your unhappiness provides me with endless hours of entertainment (sorry), I will be very happy when you leave that trashy place for the greener pastures and tip income you so clearly deserve. I’m sure you’ll find plenty to blog about regardless. Entitle-itis effects people at all socioeconomic levels.
March 25th, 2008 at 5:59 am
it’s not easy big fella…….just not easy….